Shipping policy

SHIPPING POLICY
Last updated: 20 October 2026

Oddwrap is operated by SNABBIT (OPC) PRIVATE LIMITED. We deliver orders across serviceable locations in India.

1. ORDER PROCESSING
Orders are generally processed within 2-3 business days, as stated in our existing policy. During high-volume periods or when custom fulfilment is required, processing can take longer. Saturday may be a working day; Sundays and applicable public holidays are excluded from business-day estimates. If a different dispatch estimate is shown on an individual order or product page, that displayed estimate takes precedence.

2. CARRIERS AND TRACKING
We use Shiprocket and available courier partners, which may include DTDC, Blue Dart, Shadowfax and Amazon Shipping. We send tracking details by email and/or messaging once the shipment is dispatched. It may take up to 24 hours for tracking events to appear.

3. SHIPPING FEES AND DELIVERY ESTIMATES
Shipping and any available COD charges are shown at checkout, and can vary with delivery location or payment method. Standard delivery is estimated at 5–8 business days under the currently published policy; estimates are not guaranteed. Delivery may vary due to geography, serviceability, courier networks, weather, local disruptions, holidays, failed attempts or incorrect addresses. Check the estimated delivery date shown for your order where available.

4. DELAYS, TRACKING GAPS AND NON-DELIVERY
Email hello@oddwrap.com with your order number if a parcel is unusually delayed, is marked delivered but not received, or has no tracking updates for more than 3 business days. We will investigate with Shiprocket or the designated courier and communicate available updates. We will assist with verified non-delivery and lost-shipment problems in accordance with law and the circumstances of the order.

5. DAMAGE IN TRANSIT
If the parcel or contents arrive damaged, email hello@oddwrap.com as soon as possible, preferably within 48 hours after delivery. Include the order number, product photographs or a short video, and packaging photographs. We will review the claim and arrange a legally appropriate remedy as set out in our Refund and Replacement Policy. The reporting request does not affect mandatory legal rights.

6. DELIVERY ADDRESS AND AVAILABILITY
Please supply an accurate mobile number, delivery address and pincode. Some remote destinations may not be serviceable. COD eligibility and fees can vary by location and are displayed before order submission.

7. INTERNATIONAL SHIPPING
We currently ship within India only.

8. SUPPORT
For delivery questions, write to hello@oddwrap.com.
Business address: Basement 3, T15, Signature Global City, Sector 92, Gurgaon, Haryana 122505, India