Terms of service

OVERVIEW
The website https://oddwrap.com and the Oddwrap brand are operated by SNABBIT (OPC) PRIVATE LIMITED ("Oddwrap", "we", "us" or "our"). By using this website or buying from us, you agree to these Terms and the policies referenced here, to the extent permitted by applicable law. Our store uses Shopify's commerce platform. Please read these Terms before using the site.

1. ELIGIBILITY AND ACCEPTABLE USE
You must be legally capable of entering a contract or use the site with appropriate parental/guardian permission. Do not use our products or website for unlawful activity, intellectual-property infringement, fraud, malicious code, abuse or unauthorised access.

2. SERVICE AVAILABILITY
We may modify site features, limit access in response to security or operational needs, and refuse or cancel orders when reasonably necessary, subject to applicable law. Site content may change and temporary outages may occur.

3. INFORMATION ON THE WEBSITE
We try to keep descriptions, offers, colours and specifications accurate. Displays may render colours differently. We may correct genuine mistakes, subject to consumer rights and obligations to communicate relevant order changes.

4. PRICES, OFFERS AND AVAILABILITY
Prices and promotions may change for future purchases. Final charges, taxes, delivery fees and any COD fees are presented at checkout. Stock, model compatibility, discount eligibility and purchase quantity may be limited. We may discontinue products or offers in accordance with applicable law.

5. PRODUCTS, MODEL SELECTION AND RETURNS
Our products include clear phone cases and changeable decorative inserts. Select the correct iPhone model before ordering. We do not offer voluntary returns or exchanges for preference changes or customer selection errors. Verified damage, defects, incorrect fulfilment and applicable statutory remedies are governed by our Refund and Replacement Policy at /policies/refund-policy, without limiting legal rights.

6. ORDER AND ACCOUNT ACCURACY
Provide correct, complete and current contact, billing, delivery and order information. We may reach you for COD confirmation, address verification, delivery coordination or order problems. We may restrict suspicious, duplicate or reseller orders where lawful.

7. PAYMENT AND BILLING
Payment processing is provided by third-party payment service providers. You agree to pay the total displayed at checkout. Refunds, if due, will be handled subject to the Refund and Replacement Policy and applicable law.

8. SHIPPING
Shipping availability, costs and estimated transit times are described at checkout and in the Shipping Policy at /policies/shipping-policy. Delivery estimates are not guarantees where factors are outside reasonable control, but our legal responsibilities to customers remain applicable.

9. THIRD-PARTY TOOLS
We may link to or integrate third-party payment, delivery, analytics and communication tools. Those providers may have their own terms and policies. We are not responsible for third-party conduct beyond obligations imposed on us by law.

10. LINKS TO OTHER SITES
External website links are provided for convenience. We do not control third-party websites or guarantee their contents, security or availability.

11. CUSTOMER FEEDBACK AND SUBMISSIONS
If you submit reviews or feedback, you warrant that you have the necessary rights and that the content is lawful and truthful. You grant us permission to display or use submissions for legitimate business purposes to the extent allowed by applicable law, while retaining your own rights.

12. PERSONAL INFORMATION
Our collection and processing of personal information is described in our Privacy Policy at /policies/privacy-policy.

13. ERRORS AND CORRECTIONS
We may correct typographical errors or inaccurate availability, pricing and product information. If an order is materially affected, we will inform you and provide remedies as required by applicable law.

14. PROHIBITED CONDUCT
You must not impersonate others; submit unlawful, infringing or misleading material; upload malicious software; scrape or access the website without permission; harvest personal information; interfere with website security; distribute spam; or abuse customers, staff or other users.

15. DISCLAIMERS
The website is made available using reasonable care. We cannot promise uninterrupted operation or that every technical issue can be prevented. No wording in these Terms excludes statutory product guarantees, consumer rights or other obligations that cannot legally be excluded.

16. LIMITATION OF LIABILITY
To the fullest extent allowed by applicable law, we are not liable for indirect or consequential losses arising from events outside our reasonable control. Nothing here limits liability where exclusion is prohibited, including liabilities under mandatory consumer protection law.

17. INDEMNITY
Where legally permissible, you agree to compensate us for third-party claims directly caused by your unlawful use of the website or your infringement of third-party rights, but not for claims arising from our own breach or wrongdoing.

18. SEVERABILITY AND TERMINATION
If a provision is unenforceable, the remainder remains effective where lawful. We may suspend abusive or illegal site use. Any outstanding legal obligations or accrued rights survive termination as appropriate.

19. GOVERNING LAW AND UPDATES
These Terms are governed by Indian law. Disputes are subject to applicable Indian courts and mandatory consumer forum rights. Updates will be posted on this page and additional notice will be supplied where required.

20. CONTACT
For questions about these Terms, email hello@oddwrap.com.
Trading brand: Oddwrap
Legal entity: SNABBIT (OPC) PRIVATE LIMITED
Website: https://oddwrap.com
Customer support: hello@oddwrap.com
Registered office: Unit 101, Oxford Towers, HAL Old Airport Road, HAL 2nd Stage, Indiranagar, Bengaluru, Karnataka 560008, India
Business address: Basement 3, T15, Signature Global City, Sector 92, Gurgaon, Haryana 122505, India
CIN: U47912KA2024OPC186634
GSTIN (Karnataka): 29ABNCS0799K1ZE